Refund policy
Returns
We are happy to accept your returns for a full refund if you decide that you don't like the product.
Any questions, please contact: darren@skinzbrand.com. We will respond right immediately.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase..
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at darren@skinzbrand.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at darren@skinzbrand.com and send your item to: 4 Montreal, Aliso Viejo CA 92656, United States.
Shipping
To return your product, you should mail your product to: 4 Montreal, Aliso Viejo CA 92656, United States
You will be responsible for paying for any shipping costs for returning your item. Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We will do our best to ensure expediency and fast responses.